Customer Success Stories

Harnessing the power of a connected world SDT takes a scientific approach to solve our customers' IoT and edge computing needs Find out how these industry leaders are changing the game with SDT's technology

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Smart City

While there are millions of manholes that local governments, emergency services, gas companies, and telecommunication providers have installed across the country, poorly managed manholes leave citizens vulnerable to various dangers.

To solve the issues that unmanaged manholes pose, a local government approached SDT. Unlike regular manholes, SDT's Smart Manholes are made of recycled material that allows connectivity and transmission of data to and from the server/cloud. Our manholes collect environmental data, including temperature, humidity, carbon monoxide level, cover opening/closing, and water level, and alert the right authorities when abnormal levels are detected. As a result, the Smart Manholes enable total instantaneous data control, working in the background to seamlessly deliver information accessible via an online dashboard.

Currently, SDT is enabling this local government to remotely monitor SDT Smart Manholes. Before the local government deployed our manholes, individual managers in charge of 200-300 manholes needed to physically send teams to each manhole everyday to check current conditions to prevent flooding, fire, gas, or other risks to city infrastructure. Scattered across the city borough were individual monitoring systems that could not be connected and viewed in one central processing unit. Notifications of malfunctions, failures, and environmental warnings were slow to arrive and inefficient. SDT developed a real-time environmental monitoring system using a variety of sensors including opening/closing, gas, fire, water level, temperature, and humidity connected to a smart System-on-Module and then sending the sensor data to a control server. Finally, this data can be viewed on a user dashboard with mapped manhole locations and managed by an individual manager in a much more efficient manner, with fewer on-site visits.

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Smart Mobility

Since 1962, one manufacturer has provided automotive parts and vehicles in South Korea. From the very beginning, their vision has been to provide the highest quality products with the latest technological advances. This manufacturer has leveraged their knowledge of the automotive industry to become the largest global Tier 1 Korean original equipment manufacturer and supplier to several major global automobile distributors.

Recently, this manufacturer has branched out into micromobility and small shared vehicle platforms. Smart micromobility platforms proved to be a multi-million dollar opportunity with the increase in online ordering and deliveries. However, the costs for managing micromobility fleets were too high for many enterprise customers, as vehicles frequently need to be serviced or replaced. Not only were the enterprise customers were affected, but also pedestrians, as users who are careless with rental property have higher incident rates of reckless driving and accidents. This is a major reason why the manufacturer reached out to SDT for a solution.

The manufacturer had a long list of requirements for a smart mobility platform solution. They needed a way to manage their electric scooters and other 2 wheeled vehicles from the cloud. They were interested in analyzing traffic and accident data for collecting, charging, or storing discarded or broken vehicles. They also needed to allow drivers and operators to login to a customer mobile application and connect to the device.

SDT quickly developed a solution to solve the issues ranging from enterprise costs, vehicle tracking, and pedestrian and driver safety. Fleet managers can now track and store a variety of data, from real-time location and positioning, to condition of equipment. For the first time, the manufacturer can also get the information they need on their drivers or operators in order to build comprehensive safety strategies or driver recommendation scores. Their customized smart micromobility tracker includes 9-axis motion sensors, including a GPS, accelerometer, and gyroscope and can be attached to motorcycles, electric bicycles, e-scooters, and e-kickboards to track user and fleet data. Once installed in the vehicle, the product is robust enough to function in extreme weather and daily usage vibration conditions. The vehicles are now able to pre-process usage and mechanical data to reduce latency and LTE transmission costs, and upload real-time data to a custom-engineered cloud storage.

After a successful proof-of-concept launched with SDT, the manufacturer is looking towards the future. With all the functions they need to progress toward full-scale operations, they intend to bring the new smart mobility platform into the global market to offer a plan for delivery fleets everywhere.

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Smart Manufacturing

This ship manufacturer is one of the world's largest heavy industry companies, with over 12,000 global employees and 3 trillion in sales. Using its extensive knowledge and technology developed from shipbuilding construction, the company has also expanded into new verticals in the maritime industry. This manufacturer has recently celebrated its 50th anniversary of successful production.

As with most manufacturers, the client needed to be able to manage materials quickly and accurately. Timely supply chain and warehousing management is critical in improving product quality and keeping production on schedule. Because steel ship materials are large and heavy, they have to be transported using a crane. However, sites with multiple cranes had safety concerns with distance to other cranes and their operations. Manually checking the location of the nearest crane was inefficient and didn't solve the problem of scheduling steel materials pickup as the crane arms moved around each other. Operators of these tall cranes also had difficulties visually determining the material information and tagging located on the site floor.

Finding a solution to a problem such as this can be difficult, as the manufacturer would need to find and cooperate with competent hardware producers, algorithm developers for computer vision, and on-site installation companies and get them all to work together to meet their deadlines. Fortunately, the manufacturer has had a relationship with SDT since our founding. It was an easy decision to make. Having been satisfied with the products and services provided by SDT in a prior contract, it was an obvious step to request assistance from SDT for this problem. SDT had all the technical expertise to successfully offer a solution to the crane and materials management challenge, from hardware to on-device AI algorithms to on-site installation. The advantage of needing to communicate with only one company played a big role and reduced decision bottlenecks.

With our previous history and experience working together, SDT was quickly able to come up with a field-ready solution. First, SDT developed a computer vision-based SOM for a smart camera that had the ability to withstand the adverse environmental effects of salt and humidity from being placed in a port-side site. The smart cameras were then installed on the cranes to capture warehoused steel stack information and crane location. Images from the cameras were collected and transmitted via PoE to an SDT edge computer, which locally processed and filtered the customerStories_textual information from the image using OCR. The on-device AI algorithm then digitizes the information and sends it to their local network.

Information that had to be manually input and confirmed with human operators can now be automatically converted, recorded, and stored into machine-readable data. As a result, the shipbuilding company's employees no longer have to struggle to read material and crane information over long distances with the naked eye, cutting down on data errors and eye strain.

Happy with the solution, the manufacturer is preparing for their next on-site collaboration with SDT to increase logistics efficiencies.

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Smart Building Management

Dazayo, a proptech startup that provides a platform for managing empty rooms, such as hotel PMS systems and turning vacant homes in rural areas into accommodations, wanted to better manage their properties and provide smarter access control. Dazayo also needed to integrate its siloed reservation and account management systems onto a single platform.

To address these issues, SDT and Dazayo have decided to deploy access control technology with smart door locks. Not only did this provide a more secure accommodation experience, Guests who were granted access to properties via Dazayo app did not need managers to hand them keys or PINs. This resulted in a smoother, contactless check-in process, and also led to a safer experience for Dazayo's guests; even managers are not given access to properties during a guest's stay. Contactless access also increases accessibility standards and opens new accommodations for guests who are disabled and otherwise have difficulty with keyed entries.

In addition, SDT is enabling Dazayo to turn their properties into showrooms; guests can use the furniture, appliances, cookware, and other items in the property during their stay and purchase them on a newly developed Dazayo app. SDT created a 360-degree solution for guests to enjoy products and easily purchase items online by taking pictures of them within the property. The object recognition system was trained to recognize items for sale from any angle.

SDT's expertise and technical excellence have allowed Dazayo to create a cloud-based management platform for its unmanned properties that gives reliability, convenience, and accessibility for both Dazayo's developers and end users. Through this platform, Dazayo is able to manage reservation, accounts, inventory, energy usage within properties on a single system and provide a safer, differentiated user experience to guests. Dazayo expects Dazayo Technology to lead to continued cost savings and increased revenue per square foot on all properties.

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Smart Retail

A food tech pioneer has developed "robot baristas" that take orders through either an online app or a self-service kiosk, makes drinks, and serves them to their customers in an automated manner. However, these cafes had technical shortcomings and required human intervention as the robots did not perceive when customers came up to place orders. They also had issues recognizing spills and quality control. Normal wear and tear in the cafe equipment caused errors in dispensing the correct amount of water, milk, or coffee over time, causing a loss in reputation critical to restaurants.

SDT enabled a completely automated robot cafe using its machine vision, video processing and deep learning technologies. These technologies have enabled the robots to greet customers when they come up to place orders, send alerts to the headquarters when malfunctions occur, and identify wear and tear in equipment by using algorithms to measure their outputs. All of these technologies are processed at the edge to reduce latency and enable the cafe to deliver high quality beverages to its customers.